Privacy Policy

By accessing or using our Site, you agree to the terms of this Privacy Policy.

Effective Date: December 9, 2024

At Design Twist, your privacy is a top priority for us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

1. Information We Collect

We may collect personal information directly from you in the following ways:

Point of Purchase: When you purchase a service from us, we collect information such as your name, email address, phone number, billing information, and project details.
Online Forms: When you fill out forms on our website, such as the client intake form or project needs forms, we collect the information you provide, including but not limited to your contact details and project preferences.
Through our emails with clients.

2. How We Use Your Information

The information we collect is used for:

Providing and improving our design and web services.
Communicating with you about your project or inquiry.
Managing billing and transactions.
Customizing your experience with our services.
Sending updates, invoices, or other relevant information related to your project.

We do not sell or share your personal information with third parties for marketing purposes.

3. Data Protection

We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include secure server hosting, encryption, and regular monitoring of our systems.

4. Cookies and Website Analytics

Design Twist may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies if you prefer.

5. Sharing Your Information

We only share your personal information when necessary for:

Processing payments (e.g., with payment processors).
Complying with legal requirements or court orders.
Protecting the rights and safety of our company, employees, or clients.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to your personal information.
Request the deletion of your personal information, subject to legal or contractual obligations.

To exercise your rights, please get in touch with us at the email address below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us.

Email: info@designtwist.ca
Phone: 905-869-8978